ONYA Reusable Coffee Cup 355ml
Great looking & cool to the touch, our reusable coffee cups won’t affect the flavour of your favourite coffee!
Designed to be reused over & over again, our cups are light, tough and very durable, made from 100% food safe silicone.
- Made from 100% food-safe silicone
- Dishwasher safe
- Designed to barista standards
- Microwave safe
- 355ml/12oz capacity
- Cup height: 11.5cm/4.5in
- Cup diameter of top/opening from outer edge to outer edge 9cm/3.5in
- Lid diameter from outer edge to outer edge:: 9.5cm/3.7in
- Lid diameter from dip where the cup lip slips in: 7cm/2.7in
- 100% recyclable
- 12 month Manufacturers Warranty
RETURN AND REFUND POLICY
Our return policy is very simple. Products incorrectly shipped or faulty will be replaced if we are notified within 5 business days of receipt of goods. If any products are damaged during transit we will make an insurance claim with the carrier and any damaged products replaced. Photographic image of the damage may be required by the insurance company. As our products are food, we cannot replace or refund goods because you don't like the colour or taste or if you just change your mind. Only if the product is faulty. If we do authorise a return for such products, a store credit equivalent to the value will be provided only. We do not issue refunds for such returns.
Any food products returned must be unopened & in saleable condition.
Any refund, store credit or replacement will be made after we receive the returned goods. Goods must be returned at the customer's expense unless we have made an error and supplied the wrong product. Any freight costs that we have incurred in sending your order will be deducted from the refund unless we have shipped a product different to that ordered. This also applies to orders sent freight free where we have absorbed the freight cost. Return freight costs must be met by the customer.
THE SIMPLEST WAY TO CALCULATE SHIPPING COSTS IS TO ADD THE PRODUCTS YOU WANT TO THE SHOPPING CART THEN CLICK "VIEW CART" & ENTER YOUR POST CODE TO CALCULATE THE FREIGHT COST.
Evolve Naturally usually offers several freight options.
Normal freight through Fastway Couriers, TNT Transport, Sendle or Australia Post depending on your delivery location.
Express Parcel Post
Express Satchel Post
Flat Rate Delivery - Australia wide
Pick up from our Wodonga warehouse by appointment.
All freight costs are calculated by weight, while we can offer a great freight rate to most locations the reality is that most orders of supplements are far heavier than almost anything else ordered online resulting in a higher freight cost.
Please select the type of freight that you want at checkout. All freight costs are shown in our Shopping Cart. You can calculate the various freight costs by entering your delivery address postcode in our freight calculator when you view your cart. Courier delivery is not available for all areas. If you select Courier delivery and it will be quicker to deliver with Australia Post we will post the order and vice versa.
Most parcels will require a signature on delivery. If there will be nobody in attendance to sign for the delivery it may be quicker to have the order delivered to your workplace or a friend's place where there will be someone home.
With Courier delivery, your parcel is insured (see below) and must be signed for on delivery. If nobody is there to sign the courier will leave a card and you can contact them for re-delivery. Please note: If you give your authority for the courier to leave the parcel it will no longer be insured. Couriers cannot deliver to PO boxes.
With postal deliveries, if nobody is there at the time of delivery the parcel will be taken to the local Post Office and a card left to enable you to collect it. Australia Post deliveries are not insured unless you ask for the goods to be sent by Insured Post. This is at an additional cost. Please ask us at email@example.com immediately after you have ordered if you want the parcel insured.
Both Australia Post & Courier deliveries will have a Tracking number. Please contact us if you haven't received your parcel within 5 days from despatch. (Longer in WA, NT or remote areas) You will receive an automatic email sent to the address given when you ordered after your order has been completed and despatched.
Please note that we are outside Australia Post "Next Day Delivery" area for Express Post and delivery normally takes two days from despatch of your order. All delivery time estimations are from the time of despatch of your order. We try to despatch orders within 5 days of receiving payment. (Usually much sooner than that)
Insurance is already included in the regular shipping price for Fastway Couriers, which will cover any items, in the unlikely event